On 15 and 16 October 2020, SHUKALB organized an online training for the water utilities that are participating in the second level of the “Asset Management in Water Supply and Sewerage Utilities of Albania” project. The aim of the training was to introduce the water utilities staff to the Basic Maintenance Management System methodology.
The workshop was attended by the representative from 12 water utilities in Albania, National Water Regulator (ERRU), GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit, Hydro-Comp Enterprises from Cyprus and SHUKALB.
The training was delivered by Ms. Maria Christodoulou from Hydro-Comp Enterprise, via Microsoft Teams Platform.
During the two days of the training, the participants were able to practice and work with EDAMS Software and getting familiar with the maintenance management system and its operational activities. Part of the training agenda was to log a known problem, issue, create and complete a work order and log a customer complaint.
Questions and discussions were addressed during the training, and participants had the possibility to share their experiences. In addition, it was presented a brief overview on the upcoming activities of the project.