The Water Supply and Sewerage Association of Albania (SHUKALB) and the Water and Wastewater Works Association of Kosova (SHUKOS), with the support of the Danube Water Program (DWP) and the European Benchmarking Co-operation (EBC), have agreed to develop a Joint Benchmarking HUB Program for Albania and Kosovo for the period 2016-2018, to be led by SHUKOS.
The main purpose of the Program is to engage water supply and sewerage companies in Albania and Kosovo in the usage of Benchmarking, not only for performance monitoring, but above all, as a tool for utility improvement through the analysis of performance indicators provided by the European Benchmarking Co-operation (EBC) platform. Utilities participating in the program wil have the possibility to compare themselves with similar water utility operating in the region, and learn from everyone’s best practices.
This first regional meeting of the Benchmarking HUB for Albania and Kosovo was organized on 7 April 2017 in Prishtina, Kosovo. Twelve water supply and sewerage companies are registered in the program, and include Tirana, Durres, Vlora, Shkodra, Fier, Prishtina, Prizren, Peja, Gjakova, Mitrovica, Gjilan and Ferizaj. The Program aims to expand the services network, while companies work together to improve their performance over time.
The participants at the meeting held an interactive discussion, exchanging their knowledge and experiences, and then continued with the planning of the Program activities. They were guided on how to use the EBC data analysis program and understanding of the variables for each participating water supply and sewerage company.
The meeting was honored by the presence of Mrs. Flutura Shala, Head of the Policy and Monitoring Unit of Public Enterprises, in the Ministry of Economic Development of Kosovo, who expressed the willingness of the Ministry to increase its support toward water sector sustainability.
The Program also includes cooperation between the existing Benchmarking HUB Programs in Bulgaria and the Ukraine, providing an added regional dimension to the Program.