Courses are being planned to be delivered in various locations in Albania and Kosovo, with many of them being repeated at least once, during the year, to allow for flexibility for managers and staff to plan to attend.

For course registrations, please contact SHUKALB at the following:  e-mail:, mobile: 069 70 66 222.

Here is the list of the training courses ready to be delivered in 2020:

Skills Training Courses for 2020


  • Water Quality in the Distribution System
  • Introduction to Water Treatment
  • Water Meters, Valves and Fire Hydrants
  • Wells Operation
  • Small Water Systems
  • Water Treatment Plant Operation and Maintenance
  • Water Sources and Intake Structure
  • Water Mains and Storage Facilities
  • Sampling and Laboratory Procedures for Water and Wastewater
  • Pretreatment, Taste and Odor
  • Metals Control
  • Fundamentals of Water System Hydraulics
  • Applied Mathematic for Water Treatment Operators


  • Management
  • Supervising
  • Financial Management for Non-Financial Managers
  • Personal and Professional Skills
  • Customer Service and Public Relations
  • Crisis and Emergency Management
  • Ethics for Water and Wastewater Professionals
  • Financial Statements and their Role in Decision Making
  • Water Integrity Management
  • Tariff Methodology and Cost Coverage
  • Water Safety Planning, Disaster Risk Reduction / Crisis Management and Emergency Management

  • Water Loss Management I
  • Water Loss Management II
  • Asset Management
  • Guidelines for Advisory Council Members
  • Business Planning for Performance Improvement


  • Operation and Maintenance of Wastewater Collection System I
  • Operation and Maintenance of Wastewater Collection System II
  • Repair and Rehabilitation of Wastewater Collection System
  • Safety for Wastewater Professionals
  • Preliminary and Primary Wastewater Treatment
  • Secondary Wastewater Treatment – Ponds, Lagoons and Wetlands
  • Secondary Wastewater Treatment – Fixed Film Methods
  • Secondary Wastewater Treatment – Activated Sludge Methods
  • Sludge Treatment and Biosolids Management
  • Overview of Wastewater Treatment
  • Mathematics for Wastewater Treatment Professional
  • Sampling and Laboratory Procedures for Wastewater
  • Nutrient Removal – Biological and Chemical
  • Operation and Maintenance of Decentralized Waste Water Management Systems
  • Development and Implementation of Waste Water Treatment Plants (WWTP) projects
  • Planning, development and implementation of Decentralized Waste Water Management Systems
  • Financing of sanitation projects
  • Waste Water Treatment technology and climate impact
  • Information, Education and Communication (IEC) in the Urban Waste Water Sector
  • Sector Governance in Urban Sanitation