Registrations to the D-LeaP Utility Benchmarking Program are now Open!

Benchmarking, collecting performance indicators and then comparing performance among utilities of similar size and conditions, is a major tool to improve water utility performance.

SHUKALB and SHUKOS have been jointly offering the D-LeaP Utility Benchmarking Program for the water supply and sewerage companies in both Albania and Kosovo since 2014 in the framework of the Danube Learning Partnership (D-LeaP), with support from the International Association of Water Utilities in the Danube River Catchment Area (IAWD).

The Program assists utilities in identifying areas where performance improvement is needed, through engaging small utility teams rather than individual staff members.

SHUKALB and SHUKOS invite all interested water utilities to join the Utility Benchmarking Program.  The participating utilities will have the opportunity to gain practical support in analyzing and improving utility performance, learn from other utilities in the sector, be up to date on the most recent tools for analyzing utility performance, and benefit from regional and global comparison with other utilities and experts.

For more information on the Benchmarking Program please read the Leaflet.

To register for this program, please fill out the Registration Form and send it by email at training@shukalb.al and nadire.vitija@shukos.org.

The deadline for the registration form is 15 April 2022.[:]