Training Program and Course Descriptions

In full accordance with its mission and business plan in providing products of capacity development and performance improvement towards the improvement of water supply and sewerage companies, the Water Supply and Sewerage Association of Albania (SHUKALB) has a wide range of trainings 46 courses fully documented aimed at the operation and maintenance, performance of services, as well as management issues of water supply and sewerage companies.

The courses take place in different cities of Albania, and can be repeated based on your request to participate.

The training program contains 4 main categories of training topics: Management, Water Supply and Drinking Water Treatment, Sewerage and Wastewater Treatment and Interdisciplinary. To get acquainted with the objectives for each training course, please click on their names and links, as follows:



1.  Management

2. Supervising

3. Personal and Professional Skills

4. Ethics for Water and Wastewater Professionals

5. Financial Management for Non-Financial Managers

6. Crisis and Emergency Management

7. Customer Service and Public Relations

8. Financial Statements and their Role in Decision Making


1.  Water Treatment Plant Operation and Maintenance

2. Water Sources and Intake Structure

3. Small Water Systems

4. Introduction to Water Treatment

5. Water Quality in the Distribution System

6. Sampling and Laboratory Procedures for Water and Wastewater

7. Water Meters, Valves and Fire Hydrants

8. Fundamentals of Water System Hydraulics

9. Wells Operation

10. Water Mains and Storage Facilities

11. Applied Mathematic for Water Treatment Operators

12. Pretreatment, Taste and Odor

13. Metals Control


1. Operation and Maintenance of Wastewater Collection System I

2. Operation and Maintenance of Wastewater Collection System II

3. Repair and Rehabilitation of Wastewater Collection System

4. Overview of Wastewater Treatment

5. Safety for Wastewater Professionals

6. Preliminary and Primary Wastewater Treatment

7. Secondary Wastewater Treatment – Ponds, Lagoons and Wetlands

8. Secondary Wastewater Treatment – Fixed Film Methods

9. Secondary Wastewater Treatment – Activated Sludge Methods

10. Sludge Treatment and Biosolids Management

11. Mathematics for Wastewater Treatment Professional

12. Nutrient Removal – Biological and Chemical

13. Sampling and Laboratory Procedures for Wastewater


1. Asset Management

2. Performance Management Through Benchmarking

3. Guidelines for Advisory Council Members

4. Business Planning for Performance Improvement

5. Water Loss Management I

6. Water Loss Management II

7. Leakage Control

8. General Safety for Water and Wastewater Professionals

9. Equipment maintenance – Motors, pumps and valves for Drinking Water and Wastewater Professionals

10. General Mathematics for Water and Wastewater Professionals

11. Energy Efficiency in Water and Wastewater Utilities

12. SCADA System Overview for Water and Wastewater Professionals