{"id":3839,"date":"2017-05-04T15:53:18","date_gmt":"2017-05-04T15:53:18","guid":{"rendered":"http:\/\/shukalb.al\/?p=1522"},"modified":"2017-05-04T15:53:18","modified_gmt":"2017-05-04T15:53:18","slug":"english-training-of-trainers-workshop-for-commercial-efficiency-program","status":"publish","type":"post","link":"https:\/\/shukalb.al\/?p=3839&lang=en","title":{"rendered":"Training-of-Trainers Workshop for Commercial Efficiency Program"},"content":{"rendered":"<p>[:sq]<figure id=\"attachment_1523\" aria-describedby=\"caption-attachment-1523\" style=\"width: 268px\" class=\"wp-caption alignleft\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/IMG-20170427-WA0001.jpg\" rel=\"attachment wp-att-1523\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1523\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/IMG-20170427-WA0001-300x169.jpg\" alt=\"Koordinatori i IAWD, Z. Philip Weller, duke i uruar mir\u00ebseardhjen pjes\u00ebmarr\u00ebsve t\u00eb TT n\u00eb ambjentet e Uj\u00ebsjell\u00ebs Kanalizime Kor\u00e7\u00eb \" width=\"268\" height=\"151\" \/><\/a><figcaption id=\"caption-attachment-1523\" class=\"wp-caption-text\"><em>Koordinatori i IAWD, Z. Philip Weller, duke i uruar mir\u00ebseardhjen pjes\u00ebmarr\u00ebsve t\u00eb TT n\u00eb ambjentet e Uj\u00ebsjell\u00ebs Kanalizime Kor\u00e7\u00eb<\/em><\/figcaption><\/figure><\/p>\n<p>N\u00eb vitin 2016, Shoqata Nd\u00ebrkomb\u00ebtare e Basenit t\u00eb Lumit Danub (IAWD), n\u00ebn mb\u00ebshtetjen e Programit t\u00eb Ujit t\u00eb Danubit, hartoi nj\u00eb program strategjik afatgjat\u00eb p\u00ebr ngritjen e kapaciteteve n\u00eb sektorin e furnizimit me uj\u00eb dhe kanalizimeve n\u00eb rajonin e Danubit n\u00ebn emrin e mark\u00ebs, Partneriteti i Studimit t\u00eb Danubit (D-LeaP).<\/p>\n<p>\u201cEfi\u00e7enca Komerciale p\u00ebr Shoq\u00ebrit\u00eb Uj\u00ebsjell\u00ebs Kanalizime\u201d \u00ebsht\u00eb nj\u00eb nga programet e D-LeaP q\u00eb Shoqata Uj\u00ebsjell\u00ebs Kanalizime e Shqip\u00ebris\u00eb (SHUKALB) dhe Shoqata e Uj\u00ebsjell\u00ebsve dhe Kanalizimit t\u00eb Kosov\u00ebs (SHUKOS) kan\u00eb nd\u00ebrmarr\u00eb s\u00ebbashku si HUB. \u00a0Ky Program p\u00ebr ngritjen e kapaciteteve \u00ebsht\u00eb nj\u00eb nga blloqet nd\u00ebrtuese t\u00eb programeve t\u00eb trajnimit t\u00eb D-LeaP, duke synuar nj\u00eb grup t\u00eb p\u00ebrcaktuar procesesh brenda shoq\u00ebrive uj\u00ebsjell\u00ebs kanalizime q\u00eb operojn\u00eb n\u00eb Rajonin e Danubit.<\/p>\n<p>Objektivat e p\u00ebrgjithshme t\u00eb Programit t\u00eb Trajnimit Efi\u00e7enca Komerciale jan\u00eb:<\/p>\n<ul>\n<li>T\u00eb krijoj\u00eb <u>nj\u00eb program praktik p\u00ebr shk\u00ebmbimin e njohurive<\/u> q\u00eb do t\u00eb mb\u00ebshtes\u00eb shoq\u00ebrit\u00eb uj\u00ebsjell\u00ebs kanalizime q\u00eb operojn\u00eb n\u00eb Rajonin e Danubit n\u00eb formulimin dhe zbatimin e programeve individuale p\u00ebr t\u00eb forcuar performanc\u00ebn e tyre komerciale.<\/li>\n<li>T\u00eb leht\u00ebsoj\u00eb krijimin e nj\u00eb <u>mjedisi t\u00eb p\u00ebrshtatsh\u00ebm p\u00ebr ofrimin e vazhduesh\u00ebm dhe t\u00eb q\u00ebndruesh\u00ebm t\u00eb k\u00ebtij programi t\u00eb shk\u00ebmbimit t\u00eb e njohurive<\/u> n\u00eb rajonet e lokalizuara t\u00eb Rajonit t\u00eb Danubit, p\u00ebrmes trajner\u00ebve t\u00eb kualifikuar, t\u00eb cil\u00ebt mund ta zhvillojn\u00eb programin n\u00eb gjuh\u00ebn e tyre lokale.<\/li>\n<\/ul>\n<figure id=\"attachment_1496\" aria-describedby=\"caption-attachment-1496\" style=\"width: 286px\" class=\"wp-caption alignright\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/ToT.jpg\" rel=\"attachment wp-att-1496\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1496\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/ToT-300x169.jpg\" alt=\"Trajneri Ekspert i TT, Philip D. Giantris, gjat\u00eb seminarit n\u00eb Kor\u00e7\u00eb\" width=\"286\" height=\"161\" \/><\/a><figcaption id=\"caption-attachment-1496\" class=\"wp-caption-text\"><em>Trajneri Ekspert i TT, Philip D. Giantris, gjat\u00eb seminarit n\u00eb Kor\u00e7\u00eb<\/em><\/figcaption><\/figure>\n<p>Seminari i par\u00eb i Trajnimit t\u00eb Trajner\u00ebve t\u00eb Programit Efi\u00e7enca Komerciale u organizua m\u00eb 26-28 prill, n\u00eb ambjentet e Shoq\u00ebris\u00eb Uj\u00ebsjell\u00ebs Kanalizime Kor\u00e7\u00eb. \u00a0Trajnimi u ndoq nga pjes\u00ebmarr\u00ebs nga tre (3) HUB-et t\u00eb p\u00ebrfshira n\u00eb Program, t\u00eb cilat ishin: SHUKALB \/ SHUKOS, Shoqata e Ofruesve t\u00eb Sh\u00ebrbimeve Publike t\u00eb Maqedonis\u00eb (ADKOM) dhe Shoq\u00ebria Uj\u00ebsjell\u00ebs Kanalizime e Brashov\u00ebs, Rumani (APA Brasov). \u00a0P\u00ebrgatitja e t\u00eb gjitha materialeve t\u00eb trajnimit dhe drejtimi i Seminarit t\u00eb TT u b\u00eb nga Valu Add Management Services, nj\u00eb kompani private an\u00ebtare SHUKALB, e kontraktuar nga IAWD n\u00ebn D-Leap. \u00a0Tre trajner\u00ebt nd\u00ebrkomb\u00ebtar\u00eb q\u00eb zhvilluan trajnimin ishin Philip D. Giantris nga Shqip\u00ebria, Radoslav Russev nga Bullgaria dhe Bambos Charalambous nga Qipro.<\/p>\n<p>Seminari tre (3) ditor i Trajnimit t\u00eb Trajner\u00ebve mbuloi tema t\u00eb tilla si:<\/p>\n<ul>\n<li>Lidhja e Efi\u00e7enc\u00ebs Komerciale me Planifikimin e Biznesit<\/li>\n<li>Vler\u00ebsimi Aktual i Performanc\u00ebs Bazuar n\u00eb Treguesit e Performanc\u00ebs me Fokus n\u00eb Efi\u00e7enc\u00ebn Komerciale<\/li>\n<li>P\u00ebrcaktimi i Synimeve Strategjike t\u00eb Efi\u00e7enc\u00ebs Komerciale<\/li>\n<li>Analiza e K\u00ebrkes\u00ebs p\u00ebr Uj\u00eb<\/li>\n<li>P\u00ebrcaktimi i Planeve t\u00eb Veprimit t\u00eb P\u00ebrmir\u00ebsimit t\u00eb Performanc\u00ebs p\u00ebr Arritjen e Objektivave t\u00eb Efi\u00e7enc\u00ebs Komerciale<\/li>\n<li>Struktura Organizative dhe Efi\u00e7enca e Stafit<\/li>\n<li>Buxheti i Operacioneve dhe Mir\u00ebmbajtjes<\/li>\n<li>Shpenzimet Kapitale dhe Parashikimi i Investimeve<\/li>\n<li>P\u00ebrcaktimi i Nevojave t\u00eb t\u00eb Ardhurave Totale dhe Strategjia e Tarifave<\/li>\n<li>Sfidat n\u00eb Zbatimin e Efi\u00e7enc\u00ebs Komerciale<\/li>\n<li>Monitorimi, Raportimi dhe Veprimet Korrigjuese<\/li>\n<\/ul>\n<p>Gjat\u00eb dy dit\u00ebve t\u00eb para t\u00eb tranimit n\u00eb klas\u00eb, pjes\u00ebmarr\u00ebsit u angazhuan n\u00eb nj\u00eb trajnim praktik paralel n\u00eb lidhje me kompletimin e nj\u00eb sistemi mbi Balanc\u00ebn e Ujit dhe mbi Analiz\u00ebn dhe Kthimin e Borxhit t\u00eb Papaguar. \u00a0N\u00eb dit\u00ebn e tret\u00eb t\u00eb trajnimit, pjes\u00ebmarr\u00ebsit u prit\u00ebn nga disa pjes\u00ebtar\u00eb t\u00eb stafit t\u00eb UK Kor\u00e7\u00eb p\u00ebr t\u00eb par\u00eb dhe p\u00ebrjetuar vet\u00eb, se si \u00ebsht\u00eb instaluar n\u00eb Kor\u00e7\u00eb nj\u00eb sistem modern Mat\u00ebsi t\u00eb Zgjuar dhe p\u00ebrfitimet nga operimi i tij. \u00a0Ata m\u00ebsuan p\u00ebr tiparet e ve\u00e7anta t\u00eb mat\u00ebsave, t\u00eb cil\u00ebn e pan\u00eb duke u instaluar n\u00eb nj\u00eb klient; se si t\u00eb dh\u00ebnat e mat\u00ebsit transmetohen nga \u00e7do mat\u00ebs p\u00ebr tek Qendra e Sh\u00ebrbimit t\u00eb Klientit, pa pasur nevoj\u00ebn e lexuesit t\u00eb mat\u00ebsit; dhe se si t\u00eb dh\u00ebnat pastaj analizohen dhe shkarkohen p\u00ebr t\u00eb prodhuar nj\u00eb fatur\u00eb p\u00ebr konsumator\u00ebt.<\/p>\n<p>Seminari i TT ishte nj\u00eb sukses, p\u00ebr faktin se pjes\u00ebmarr\u00ebsit mor\u00ebn t\u00eb gjith\u00eb informacionin dhe trajnimin e nevojsh\u00ebm, duke u kualifikuar si trajner\u00eb t\u00eb ardhsh\u00ebm p\u00ebr stafin e shoq\u00ebrive uj\u00ebsjell\u00ebs kanalizime n\u00eb vendet e tyre p\u00ebrkat\u00ebse. \u00a0Valu Add Management Services do t\u00eb vazhdoj\u00eb t&#8217;i asistoj\u00eb ata n\u00eb k\u00ebt\u00eb proces.<\/p>\n<p>SHUKALB d\u00ebshiron t\u00eb fal\u00ebnderoj\u00eb Shoq\u00ebrin\u00eb Uj\u00ebsjell\u00ebs Kanalizime Kor\u00e7\u00eb p\u00ebr mb\u00ebshtetjen e saj t\u00eb madhe duke v\u00ebn\u00eb n\u00eb dispozicion ambjentet dhe stafin e saj t\u00eb talentuar p\u00ebr trajnimin n\u00eb klas\u00eb dhe n\u00eb terren.[:en]<figure id=\"attachment_1523\" aria-describedby=\"caption-attachment-1523\" style=\"width: 270px\" class=\"wp-caption alignleft\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/IMG-20170427-WA0001.jpg\" rel=\"attachment wp-att-1523\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1523\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/IMG-20170427-WA0001-300x169.jpg\" alt=\"IAWD Coordinator, Mr. Philip Weller, welcoming TOT participants at the Water Supply and Sewerage Company in Korca, Albania\" width=\"270\" height=\"152\" \/><\/a><figcaption id=\"caption-attachment-1523\" class=\"wp-caption-text\"><em>IAWD Coordinator, Mr. Philip Weller, welcoming TOT participants at the Water Supply and Sewerage Company in Korca, Albania<\/em><\/figcaption><\/figure><\/p>\n<p>In 2016, the International Association of the Danube River Catchment Area (IAWD), under the support of the Danube Water Program, outlined a long-term strategic program for capacity building in the water supply and sewerage sector in the Danube region under the branded name, Danube Learning Partnership (D-LeaP).<\/p>\n<p>\u201cCommercial Efficiency in Water Supply and Sanitation Utilities\u201d is one of the D-LeaP Programs that the Water Supply and Sewerage Association of Albania (SHUKALB) and the Water and Wastewater Works Association of Kosovo (SHUKOS) have jointly to undertake as a \u00a0HUB*. \u00a0This capacity building Program is one of the building blocks of the training programs of D-LeaP, targeting a defined set of processes within water utilities operating in the Danube Region.<\/p>\n<p>The overall objectives of the Commercial Efficiency Training Program are:<\/p>\n<ul>\n<li>To create <u>a practical knowledge sharing program<\/u> that will support water utilities operating in the Danube Region in the formulation and implementation of individual programs to strengthen their commercial performance.<\/li>\n<li>To facilitate the creation of <u>an enabling environment for continuous and sustainable delivery of this knowledge sharing program<\/u> in localized regions of the Danube Region, through qualified trainers, who can deliver the program in their local language.<\/li>\n<\/ul>\n<figure id=\"attachment_1496\" aria-describedby=\"caption-attachment-1496\" style=\"width: 280px\" class=\"wp-caption alignright\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/ToT.jpg\" rel=\"attachment wp-att-1496\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1496\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2017\/05\/ToT-300x169.jpg\" alt=\"TOT Expert Trainer, Philip D. Giantris, during the workshop in Korca, Albania\" width=\"280\" height=\"158\" \/><\/a><figcaption id=\"caption-attachment-1496\" class=\"wp-caption-text\"><em>TOT Expert Trainer, Philip D. Giantris, during the workshop in Korca, Albania<\/em><\/figcaption><\/figure>\n<p>The first Training of Trainers Workshop of the Commercial Efficiency Program was organized on 26-28 April, at the Water Supply and Sewerage Company of Korca WSS, Albania.\u00a0 The training was attended by participants from three (3) HUBs under the Program, which were: SHUKALB\/SHUKOS, Association of Public Service Providers of Macedonia (ADKOM) and the Water Supply and Sewerage Company of Brasov, Romania (APA Brasov).\u00a0 The preparation of all the training materials and the conduct of the ToT Workshop were done by Valu Add Management Services, a private company member of SHUKALB, contracted by IAWD under D-Leap. \u00a0Three expert international trainers that delivered the training included Philip D. Giantris from Albania, Radoslav Russev from Bulgaria, and Bambos Charalambous from Cyprus.<\/p>\n<p>The three (3) day ToT Workshop covered topics such as:<\/p>\n<ul>\n<li>Linking Commercial Efficiency to Business Planning<\/li>\n<li>Current Performance Assessment Based on Performance Indicators with Focus on Commercial Efficiency<\/li>\n<li>Defining Commercial Efficiency Strategic Goals<\/li>\n<li>Water Demand Analysis<\/li>\n<li>Defining Performance Improvement Action Plans to Achieve Commercial Efficiency Targets<\/li>\n<li>Organizational Structure and Staffing Efficiency<\/li>\n<li>Operations and Maintenance Budget<\/li>\n<li>Capital Expenditure and Investment Forecast<\/li>\n<li>Determining Total Revenue Needs and Tariff Strategy<\/li>\n<li>Challenges in Commercial Efficiency Implementation<\/li>\n<li>Monitoring, Reporting and Corrective Actions<\/li>\n<\/ul>\n<p>During the first two days of class room training, the participants were engaged in a parallel, practical training exercise related to completing a system Water Balance and on Unpaid Debt Analysis and Recovery.\u00a0 On the third day of the training, the participants, were hosted by several members of the Korca utility staff to see and experience, first hand, how a modern, Smart Meter system has been installed in Korca, and the benefits of its operations. They learned about the unique features of the meters, which they say actually being installed at a customer location; how meter data is transmitted from each meter to the central Customer Service Center, with no need for meter readers; and how the data is then analysed and downloaded to produce a bill for the customers.<\/p>\n<p>The ToT workshop was a success, for the fact that participants received all the necessary information and training, qualifying as future trainers for the staff of the water supply and sewerage companies in their respective countries. \u00a0Valu Add Management Services will continue to assist them on this process.<\/p>\n<p>SHUKALB would like to thank the Water Supply and Sewerage Company of Korca for its great support in making their facilities and its talented staff available for both the classroom and field training.[:]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[:sq] N\u00eb vitin 2016, Shoqata Nd\u00ebrkomb\u00ebtare e Basenit t\u00eb Lumit Danub (IAWD), n\u00ebn mb\u00ebshtetjen e Programit t\u00eb Ujit t\u00eb Danubit, hartoi nj\u00eb program strategjik afatgjat\u00eb p\u00ebr ngritjen e kapaciteteve n\u00eb<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[205,213],"tags":[],"class_list":["post-3839","post","type-post","status-publish","format-standard","hentry","category-news","category-newsletter"],"_links":{"self":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/3839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3839"}],"version-history":[{"count":0,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/3839\/revisions"}],"wp:attachment":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}