{"id":6370,"date":"2022-05-12T12:44:59","date_gmt":"2022-05-12T10:44:59","guid":{"rendered":"https:\/\/demo.shukalb.al\/?p=6370"},"modified":"2022-11-25T12:48:42","modified_gmt":"2022-11-25T11:48:42","slug":"trajnimi-sherbimi-i-klientit-dhe-marredheniet-me-publikun-u-zhvillua-me-sukses","status":"publish","type":"post","link":"https:\/\/shukalb.al\/?p=6370&lang=sq","title":{"rendered":"Trajnimi \u201cSh\u00ebrbimi i Klientit dhe Marr\u00ebdh\u00ebniet me Publikun\u201d u zhvillua me sukses"},"content":{"rendered":"<p>&nbsp;<\/p>\n<figure id=\"attachment_4833\" aria-describedby=\"caption-attachment-4833\" style=\"width: 1728px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2022\/05\/Customer-Service-Training-Apr-2022-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4833\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2022\/05\/Customer-Service-Training-Apr-2022-2.jpg\" alt=\"\" width=\"1728\" height=\"1152\" \/><\/a><figcaption id=\"caption-attachment-4833\" class=\"wp-caption-text\"><em>Pjes\u00ebmarr\u00ebsit duke diskutuar n\u00eb grupe gjat\u00eb Trajnimit \u201cSh\u00ebrbimi i Klientit dhe Marr\u00ebdh\u00ebniet me Publikun\u201d.<\/em><br \/><em>Foto nga SHUKALB<\/em><\/figcaption><\/figure>\n<p>N\u00eb datat 27-28 Prill 2019, n\u00eb Tiran\u00eb, SHUKALB zhvilloi me sukses kursin e trajnimit \u201cSh\u00ebrbimi i Klientit dhe Marr\u00ebdh\u00ebniet me Publikun\u201d me pjes\u00ebmarrjen e p\u00ebrgjegj\u00ebsve dhe specialist\u00ebve t\u00eb departamenteve t\u00eb Sh\u00ebrbimit t\u00eb Klientit t\u00eb Shoq\u00ebrive Uj\u00ebsjell\u00ebs Kanalizime Kor\u00e7\u00eb, Lezh\u00eb dhe Durr\u00ebs. Trajnimi u mbajt nga Arian Gjorga, Ekspert n\u00eb fush\u00ebn e Menaxhimit dhe Sh\u00ebrbimit ndaj Klientit.<\/p>\n<p><span style=\"font-size: 14px;\">Pjes\u00ebmarr\u00ebsit mor\u00ebn njohuri t\u00eb mjaftueshme mbi temat ky\u00e7e si, themelet e sh\u00ebrbimit t\u00eb shk\u00eblqyer, organizimi dhe personeli i sh\u00ebrbimit te klientit, informacioni dhe komunikimi me publikun\/ menaxhimi i p\u00ebrshtypjeve t\u00eb klientit, k\u00ebnaqshmeria e klientit, menaxhimi i baz\u00ebs s\u00eb t\u00eb dh\u00ebnave, menaxhimi i ankesave t\u00eb klientit, menaxhimi i leximit t\u00eb mat\u00ebsave, menaxhimi i faturimit dhe ark\u00ebtimit, menaxhimi i nd\u00ebrprerjes se sh\u00ebrbimit dhe shk\u00ebputjes nga rrjeti i furnizimit, udh\u00ebzimet baze p\u00ebr nje plan t\u00eb mire komunikimi, dhe integrimi i tipeve t\u00eb ndryshme t\u00eb mediave n\u00eb nj\u00eb program efikas komunikimi.<\/span><\/p>\n<figure id=\"attachment_4838\" aria-describedby=\"caption-attachment-4838\" style=\"width: 300px\" class=\"wp-caption alignleft\"><a href=\"http:\/\/shukalb.al\/wp-content\/uploads\/2022\/05\/Customer-Service-Training-Apr-2022-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4838 size-medium\" src=\"http:\/\/shukalb.al\/wp-content\/uploads\/2022\/05\/Customer-Service-Training-Apr-2022-1-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" \/><\/a><figcaption id=\"caption-attachment-4838\" class=\"wp-caption-text\"><em>Pjes\u00ebmarr\u00ebsit gjat\u00eb nj\u00eb ushtrimi me role<\/em><br \/><em>Foto nga SHUKALB<\/em><\/figcaption><\/figure>\n<p>Pjes\u00ebmarr\u00ebsit u angazhuan n\u00eb disa grupe pune dhe ushtrime me role, p\u00ebr t\u00eb simuluar situata nd\u00ebrmjet klient\u00ebve t\u00eb pak\u00ebnaqur dhe stafit t\u00eb uj\u00ebsjell\u00ebsit gjat\u00eb procedimit t\u00eb kontratave dhe ankesave. Trajnimi u vler\u00ebsua shum\u00eb nga t\u00eb gjith\u00eb pjes\u00ebmarr\u00ebsit, si p\u00ebr njohurit\u00eb e ndara n\u00eb form\u00eb praktike, ashtu edhe p\u00ebr diskutimet, shk\u00ebmbimin e p\u00ebrvojave nd\u00ebrmjet shoq\u00ebrive pjes\u00ebmarr\u00ebse dhe loj\u00ebn me role.[<\/p>\n<div class=\"mceTemp\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; N\u00eb datat 27-28 Prill 2019, n\u00eb Tiran\u00eb, SHUKALB zhvilloi me sukses kursin e trajnimit \u201cSh\u00ebrbimi i Klientit dhe Marr\u00ebdh\u00ebniet me Publikun\u201d me pjes\u00ebmarrjen e p\u00ebrgjegj\u00ebsve dhe specialist\u00ebve t\u00eb departamenteve<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[281],"tags":[],"class_list":["post-6370","post","type-post","status-publish","format-standard","hentry","category-burimi"],"_links":{"self":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/6370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6370"}],"version-history":[{"count":0,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/6370\/revisions"}],"wp:attachment":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}