{"id":9021,"date":"2025-06-05T13:56:39","date_gmt":"2025-06-05T11:56:39","guid":{"rendered":"https:\/\/shukalb.al\/?p=9021"},"modified":"2025-06-05T13:56:39","modified_gmt":"2025-06-05T11:56:39","slug":"shukalb-prezanton-udhetimin-drejt-implementimit-te-crm-gjate-shkembimit-online-te-projektit-rcdn","status":"publish","type":"post","link":"https:\/\/shukalb.al\/?p=9021&lang=sq","title":{"rendered":"SHUKALB Prezanton udh\u00ebtimin drejt implementimit t\u00eb CRM gjat\u00eb Shk\u00ebmbimit Online t\u00eb projektit RCDN+"},"content":{"rendered":"

SHUKALB Prezanton udh\u00ebtimin drejt implementimit t\u00eb CRM gjat\u00eb Shk\u00ebmbimit Online t\u00eb projektit RCDN+<\/strong><\/h1>\n
\"\"<\/a>
Alban Kushi, i pari nga e majta, prezanton p\u00ebrvoj\u00ebn e SHUKALB me CRM gjat\u00eb Shk\u00ebmbimit Online RCDN+.
Foto nga RCDN<\/figcaption><\/figure>\n

M\u00eb 20 maj 2025, SHUKALB mori pjes\u00eb n\u00eb Shk\u00ebmbimin Online mbi Korniz\u00ebn e Menaxhimit t\u00eb t\u00eb Dh\u00ebnave RCDN+ , nj\u00eb event i organizuar p\u00ebrmes MS Teams dhe e ndjekur nga shoqata rajonale dhe partner\u00eb nd\u00ebrkomb\u00ebtar\u00eb. Ky shk\u00ebmbim ishte pjes\u00eb e p\u00ebrpjekjeve t\u00eb vazhdueshme t\u00eb projektit Rrjeti Rajonal i Zhvillimit t\u00eb Kapaciteteve (RCDN) p\u00ebr t\u00eb mb\u00ebshtetur zhvillimin e kapaciteteve n\u00eb menaxhimin e t\u00eb dh\u00ebnave n\u00eb shoqatat e ujit.<\/p>\n

Alban Kushi, Menaxher i Sh\u00ebrbimeve ndaj An\u00ebtar\u00ebve n\u00eb SHUKALB, prezantoi p\u00ebrvoj\u00ebn e shoqat\u00ebs n\u00eb zbatimin e nj\u00eb sistemi t\u00eb Menaxhimit t\u00eb Marr\u00ebdh\u00ebnieve me Klient\u00ebt (CRM), me titullin \u201cUdh\u00ebtimi i SHUKALB drejt CRM \u2013 Njohurit\u00eb dhe M\u00ebsimet e nxjerra\u201d.<\/em> Prezantimi i tij vuri n\u00eb dukje nevoj\u00ebn p\u00ebr nj\u00eb CRM p\u00ebr shkak t\u00eb t\u00eb dh\u00ebnave t\u00eb fragmentuara, komunikimit joefikas dhe munges\u00ebs s\u00eb sistemeve t\u00eb centralizuara p\u00ebr menaxhimin e eventeve, trajnimeve dhe an\u00ebtar\u00ebsimeve.<\/p>\n

Me mb\u00ebshtetjen e projektit RCDN, SHUKALB miratoi platform\u00ebn me burim t\u00eb hapur CiviCRM. Procesi i implementimit p\u00ebrfshiu burime t\u00eb brendshme dhe t\u00eb jashtme dhe p\u00ebrfshinte migrimin e t\u00eb dh\u00ebnave, personalizimin e sistemit, trajnimin e stafit dhe testimin. I gjith\u00eb procesi, nga konfigurimi deri te gatishm\u00ebria operative, u p\u00ebrfundua n\u00eb m\u00eb pak se tre muaj.<\/p>\n

Albani theksoi se CRM ka ndihmuar n\u00eb centralizimin e t\u00eb dh\u00ebnave t\u00eb an\u00ebtar\u00ebve, p\u00ebrmir\u00ebsimin e komunikimit dhe kursimin e koh\u00ebs p\u00ebrmes automatizimit. Nd\u00ebrsa disa ve\u00e7ori t\u00eb destinuara p\u00ebr p\u00ebrdorim t\u00eb drejtp\u00ebrdrejt\u00eb nga an\u00ebtar\u00ebt ende nuk jan\u00eb aktivizuar, sistemi tashm\u00eb ka p\u00ebrmir\u00ebsuar ofrimin e sh\u00ebrbimeve dhe efikasitetin e brendsh\u00ebm.<\/p>\n

Duke reflektuar mbi m\u00ebsimet e nxjerra, ai theksoi r\u00ebnd\u00ebsin\u00eb e p\u00ebrafrimit t\u00eb teknologjis\u00eb me nevojat reale t\u00eb organizat\u00ebs dhe p\u00ebrfshirjen e ekipeve t\u00eb brendshme q\u00eb n\u00eb fillim t\u00eb procesit. Ai gjithashtu paralajm\u00ebroi ndaj lejimit q\u00eb kompanit\u00eb e IT-s\u00eb t\u00eb marrin vendime pa marr\u00eb parasysh plot\u00ebsisht k\u00ebrkesat specifike t\u00eb shoqat\u00ebs.<\/p>\n

Sesioni ofroi nj\u00eb mund\u00ebsi t\u00eb vlefshme p\u00ebr t\u00eb gjith\u00eb pjes\u00ebmarr\u00ebsit t\u00eb reflektojn\u00eb mbi m\u00ebnyr\u00ebn se si Korniza e Menaxhimit t\u00eb t\u00eb Dh\u00ebnave mund t\u00eb integrohet n\u00eb operacionet e tyre. P\u00ebrvoja e SHUKALB sh\u00ebrbeu si nj\u00eb shembull i dobish\u00ebm se si mjetet dixhitale mund t\u00eb p\u00ebrmir\u00ebsojn\u00eb menaxhimin e shoqatave kur zbatohen me kujdes dhe n\u00eb m\u00ebnyr\u00eb strategjike.<\/p>\n","protected":false},"excerpt":{"rendered":"

SHUKALB Prezanton udh\u00ebtimin drejt implementimit t\u00eb CRM gjat\u00eb Shk\u00ebmbimit Online t\u00eb projektit RCDN+ M\u00eb 20 maj 2025, SHUKALB mori pjes\u00eb n\u00eb Shk\u00ebmbimin Online mbi Korniz\u00ebn e Menaxhimit t\u00eb t\u00eb Dh\u00ebnave<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[281],"tags":[],"class_list":["post-9021","post","type-post","status-publish","format-standard","hentry","category-burimi"],"_links":{"self":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/9021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9021"}],"version-history":[{"count":0,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/9021\/revisions"}],"wp:attachment":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}