{"id":9829,"date":"2026-07-08T10:20:39","date_gmt":"2026-07-08T08:20:39","guid":{"rendered":"https:\/\/shukalb.al\/?p=9829"},"modified":"2026-07-08T10:20:39","modified_gmt":"2026-07-08T08:20:39","slug":"shukalb-forcon-kapacitetet-e-profesionisteve-te-shoqerive-ujesjelles-kanalizime-permes-trajnimit-per-sherbim-te-shkelqyer-ndaj-klientit","status":"publish","type":"post","link":"https:\/\/shukalb.al\/?p=9829&lang=sq","title":{"rendered":"SHUKALB forcon kapacitetet e profesionist\u00ebve t\u00eb shoq\u00ebrive uj\u00ebsjell\u00ebs kanalizime p\u00ebrmes trajnimit p\u00ebr sh\u00ebrbim t\u00eb shk\u00eblqyer ndaj klientit"},"content":{"rendered":"

SHUKALB forcon kapacitetet e profesionist\u00ebve t\u00eb shoq\u00ebrive uj\u00ebsjell\u00ebs kanalizime p\u00ebrmes trajnimit p\u00ebr sh\u00ebrbim t\u00eb shk\u00eblqyer ndaj klientit<\/strong><\/h1>\n
\"\"<\/a>
Trajneri Arjan Gjorga (n\u00eb k\u00ebmb\u00eb) dhe pjes\u00ebmarr\u00ebsit gjat\u00eb dit\u00ebs s\u00eb par\u00eb t\u00eb trajnimit
Foto nga SHUKALB<\/figcaption><\/figure>\n

SHUKALB p\u00ebrmbylli \u00a0me sukses n\u00eb Tiran\u00eb kursin dyditor t\u00eb trajnimit \u201cSh\u00ebrbimi i Klientit dhe Marr\u00ebdh\u00ebniet me Publikun\u201d, i zhvilluar n\u00eb datat 24\u201325 qershor 2026 n\u00eb Hotel Hilton Garden Inn, me pjes\u00ebmarrjen e specialist\u00ebve nga Shoq\u00ebria Rajonale Uj\u00ebsjell\u00ebs Kanalizime Durr\u00ebs dhe Shoq\u00ebria Uj\u00ebsjell\u00ebs Kanalizime Tiran\u00eb.<\/p>\n

Trajnimi u drejtua nga eksperti i sektorit, z. Arjan Gjorga, dhe kishte p\u00ebr q\u00ebllim forcimin e njohurive dhe aft\u00ebsive t\u00eb stafit n\u00eb fush\u00ebn e sh\u00ebrbimit ndaj klientit, komunikimit publik dhe menaxhimit t\u00eb marr\u00ebdh\u00ebnieve me konsumator\u00ebt.<\/p>\n

\"\"<\/a>Gjat\u00eb dy dit\u00ebve t\u00eb trajnimit, pjes\u00ebmarr\u00ebsit trajtuan n\u00eb m\u00ebnyr\u00eb t\u00eb detajuar konceptet dhe praktikat kryesore t\u00eb sh\u00ebrbimit modern ndaj klientit n\u00eb sektorin e uj\u00ebsjell\u00ebs-kanalizimeve. Diskutimet u fokusuan n\u00eb themelet e sh\u00ebrbimit t\u00eb shk\u00eblqyer, organizimin e strukturave t\u00eb sh\u00ebrbimit ndaj klientit dhe rolin e personelit n\u00eb rritjen e cil\u00ebsis\u00eb s\u00eb sh\u00ebrbimit.<\/p>\n

Nj\u00eb v\u00ebmendje e ve\u00e7ant\u00eb iu kushtua komunikimit me publikun dhe menaxhimit t\u00eb perceptimit t\u00eb klientit, duke theksuar r\u00ebnd\u00ebsin\u00eb e \u00e7do nd\u00ebrveprimi mes shoq\u00ebris\u00eb dhe qytetar\u00ebve n\u00eb form\u00ebsimin e imazhit institucional dhe nivelit t\u00eb k\u00ebnaq\u00ebsis\u00eb s\u00eb klient\u00ebve.<\/p>\n

Pjes\u00ebmarr\u00ebsit u angazhuan gjithashtu n\u00eb sesione praktike mbi menaxhimin e baz\u00ebs s\u00eb t\u00eb dh\u00ebnave t\u00eb klient\u00ebve, trajtimin e ankesave dhe p\u00ebrdorimin e informacionit si mjet p\u00ebr t\u00eb p\u00ebrmir\u00ebsuar ofrimin e sh\u00ebrbimeve dhe p\u00ebr t\u00eb forcuar besueshm\u00ebrin\u00eb ndaj shoq\u00ebrive uj\u00ebsjell\u00ebs-kanalizime. Po ashtu, u trajtuan \u00e7\u00ebshtje t\u00eb r\u00ebnd\u00ebsishme si leximi i mat\u00ebsve, proceset e faturimit dhe ark\u00ebtimit, si dhe menaxhimi i nd\u00ebrprerjeve dhe shk\u00ebputjeve nga rrjeti i furnizimit.<\/p>\n

\"\"<\/a>Gjat\u00eb dit\u00ebs s\u00eb dyt\u00eb, u theksua gjithashtu r\u00ebnd\u00ebsia e hartimit t\u00eb planeve efektive t\u00eb komunikimit dhe integrimit t\u00eb formave t\u00eb ndryshme t\u00eb medias n\u00eb strategjit\u00eb e komunikimit institucional, me q\u00ebllim p\u00ebrmir\u00ebsimin e marr\u00ebdh\u00ebnieve me publikun dhe rritjen e transparenc\u00ebs.<\/p>\n

Trajnimi u p\u00ebrmbyll me ndarjen e certifikatave t\u00eb pjes\u00ebmarrjes dhe vler\u00ebsime p\u00ebr angazhimin e treguar nga pjes\u00ebmarr\u00ebsit gjat\u00eb gjith\u00eb programit. SHUKALB ritheksoi angazhimin e saj p\u00ebr t\u00eb mb\u00ebshtetur zhvillimin profesional t\u00eb stafit t\u00eb shoq\u00ebrive uj\u00ebsjell\u00ebs-kanalizime dhe p\u00ebr t\u00eb promovuar praktikat m\u00eb t\u00eb mira n\u00eb sh\u00ebrbimin ndaj klientit, duke kontribuar n\u00eb p\u00ebrmir\u00ebsimin e performanc\u00ebs s\u00eb sektorit dhe forcimin e marr\u00ebdh\u00ebnieve me konsumator\u00ebt.<\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

SHUKALB forcon kapacitetet e profesionist\u00ebve t\u00eb shoq\u00ebrive uj\u00ebsjell\u00ebs kanalizime p\u00ebrmes trajnimit p\u00ebr sh\u00ebrbim t\u00eb shk\u00eblqyer ndaj klientit SHUKALB p\u00ebrmbylli \u00a0me sukses n\u00eb Tiran\u00eb kursin dyditor t\u00eb trajnimit \u201cSh\u00ebrbimi i Klientit<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[281],"tags":[],"class_list":["post-9829","post","type-post","status-publish","format-standard","hentry","category-burimi"],"_links":{"self":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/9829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9829"}],"version-history":[{"count":1,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/9829\/revisions"}],"predecessor-version":[{"id":9830,"href":"https:\/\/shukalb.al\/index.php?rest_route=\/wp\/v2\/posts\/9829\/revisions\/9830"}],"wp:attachment":[{"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shukalb.al\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}