Improved Non-Revenue Water Management in Water Utilities
GAIN hands-on, practical experience on non-revenue water reduction LEARN from other practitioners in the sector BE UP TO DATE on the latest trends in the sector BENEFIT from regional and global experiences from other utilities and experts
Program description and covered topics
This Program develops capacities of and provides technical support to water utilities for effective NonRevenue Water (NRW) management to improve their performance and sustainability of water services. The establishment of efficient NRW management routines assists the participating utilities to reduce water production and distribution costs, improve financial and operational performance and create conditions to apply for financial resources needed for capital investment projects. Through theoretical presentations and practical exercises, the Program expands knowledge on technical aspects of NRW management and strengthens their individual, organizational and institutional capacities to apply the skills developed in their day-to-day work. In addition, the Program contributes to the exchange of experiences and good practices amongst water utilities and thus involves a strong networking component. The Program has been developed at the regional level in cooperation with the Technical Partner Una Consulting, who ensures that the Program is technically sound and develops guidelines, tools, training material and manuals and delivers the Training of Trainers. The Program is delivered through national or regional Hubs in local language. Participating utilities pay a registration fee, which is communicated by the Hub.
Set-up of Program
The Program is designed on learning-by-doing principles. It includes a mix of face-to-face training workshops providing tools and techniques to address
the challenges faced and see them applied in practice, followed by on the job training, in which participating utilities apply the tools and techniques to their
particular situation and develop concrete products (diagnostics, action plans etc.). The principles of blended learning are applied, i.e. face-to-face training is
accompanied by e-learning material provided within the D-LeaP Academy. For more information on the Program concept and design please visit www.d-leap.org!
Learning goals
How to develop and evaluate the IWA water balance?
How to establish DMAs and implement working procedures in them?
How to implement active leak detection in your utility?
How to develop a simple Non-Revenue Water management plan with a focus on key priorities and immediate actions?
